Ans. The consumer should notify the seller, provide proof of purchase, and request a refund or replacement within the return period specified by the seller.

Ans. Rights include the right to safety, the right to be informed, the right to choose, the right to be heard, the right to seek redressal, and the right to consumer education.

Ans.  A consumer can file a complaint online or offline at the district, state, or national consumer forums, depending on the claim amount.

Ans. Penalties include fines, imprisonment, or both, depending on the offense under the Information Technology Act, 2000.

Ans.  Anticipatory bail is granted under Section 438 of the CrPC to prevent arrest. The accused must apply to a High Court or Sessions Court.